Data Protection — Full Details

9bdbPrivacy Policy for

Your personal information is our top priority. Here you will find a transparent account of how 9bdb collects, uses, and protects your data.

How We Protect Your Information

To protect your privacy at 9bdb, we follow internationally recognized security standards.

SSL Encryption

All your data is protected with 256-bit SSL encryption. Third parties can never access your information.

Data never sold

9bdb never sells your personal information to third parties. Your data is used solely to improve and deliver our services.

Right to erasure

You may request deletion of your personal information at any time. We will action your request within 30 days.

Secure Servers

Our servers are under 24/7 security monitoring. Any unauthorized access attempt is blocked immediately.

Minimal Data Collection

9bdb only collects information that is necessary to provide our services. We never gather data that isn't needed.

Immediate data breach notification

In the event of a data breach, we will notify affected users within 72 hours.

Last Updated: January 2026
In Summary: 9bdb takes your privacy seriously. We only collect the information we need, keep it secure, and never sell it. Read this policy to understand exactly how we handle your data.

1What Information We Collect

When you register and use the 9bdb platform, we collect various types of information. This data is gathered in three main ways — directly from you, automatically, and through third parties.

Data Type Example Collection Method
Identity Information Full name, date of birth, national ID number Registration form, KYC verification
Contact Information Phone number, email address Registration form
Financial information Mobile Banking/Nagad number, bank account Deposit/Withdrawal processing
Technical Information IP address, device information, browser Automatic Collection
Gaming information Betting history, login times, game preferences Platform Usage

We never store your full payment card number or PIN. Sensitive payment information is sent in encrypted form directly to our certified payment gateway partners.

Important: 9bdb only collects information that is essential to delivering our services. We never collect data related to your religion, political views, or ethnic identity.

2Purpose of data use

9bdb uses your personal information only for the specific purposes listed below. Each use has a clear legal basis, and we never go beyond those boundaries.

  • Account management: To create, verify, and maintain your account.
  • Payment Processing: To process deposits, withdrawals, and bonuses.
  • Ensuring Security: To prevent fraud, money laundering, and unauthorized access.
  • Service Improvement: To personalize your gaming experience and improve the platform.
  • Customer support: To resolve your complaints and queries promptly.
  • Legal obligations: To meet regulatory requirements and comply with KYC/AML rules.
  • Marketing Communications: With your consent only — to send you offers, bonuses, and promotional updates.

You may opt out of marketing communications at any time. This will have no effect on your access to core services.

3Data retention & security

9bdb follows the highest industry standards to protect your information. Our security infrastructure is regularly audited by independent third-party security experts.

  • Encryption: All sensitive data is stored with AES-256 encryption.
  • SSL/TLS: All website and app communications are secured with TLS 1.3 protocol.
  • Access control: Only authorized personnel have access to specific data.
  • Regular Backups: Regular encrypted backups are maintained to prevent data loss.
  • Firewall & DDoS Protection: Advanced firewalls are in place to protect servers against cyberattacks.

Retention periods vary depending on the type of data and applicable legal requirements. Financial transaction records are typically kept for up to 5 years after account closure, as required under Bangladesh financial regulations.

Security Assurance: 9bdb's data centers comply with ISO 27001 certified security standards. Any unusual activity detected on our systems triggers an automatic alert.

4Cookies Policy

9bdb's website and app use cookies and similar technologies. Cookies are small text files stored on your device that help improve your browsing experience.

  • Essential cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
  • Functional cookies: To remember your preferences (language, settings).
  • Analytics Cookies: To understand how the platform is used — fully anonymized.
  • Marketing Cookies: To show you relevant advertisements — your consent is required.

You can control or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of some services.

5Sharing Data with Third Parties

9bdb never sells your personal information. However, limited data may be shared with trusted partners where necessary to deliver our services.

  • Payment Processors: Only the information necessary to process transactions with Mobile Banking, Nagad, Rocket, and banks.
  • Game software providers: Account ID required for game operations — not personal information.
  • KYC verification services: Your identity document details are securely transmitted for identity verification purposes.
  • Law enforcement agencies: Only upon a court order or a lawful government request.

All our partners are contractually bound to uphold the same privacy standards. They are not permitted to use your information for their own purposes.

Business Changes: In the event of an ownership change or merger, your information may be transferred to the new owner. We will notify you in advance, and you will have the option to request deletion of your data.

6Your Rights

As a 9bdb user, you have several important rights over your data. We are committed to respecting and upholding those rights at all times.

Right to access your information

You can find out what information we hold about you at any time.

Right to Rectification

You may request correction of any inaccurate or outdated information.

Right to erasure

You may request deletion of your data unless we are required to retain it by law.

Right to Object to Processing

You may object to your data being used for marketing purposes.

Right to data portability

You may request a download of your data in a structured format.

Right to Restrict Processing

You may request that processing of your data be temporarily restricted under certain circumstances.

To exercise any of these rights, email us at [email protected] or reach out via our support chat. We will respond to your request within 30 days.

7Privacy of Minors

9bdb is strictly prohibited for anyone under 18 years of age. We never knowingly collect personal information from minors.

  • Age is verified at the time of registration.
  • Age may be re-verified via KYC in cases where there is reasonable suspicion.
  • Any account identified as belonging to a minor is immediately suspended and the associated data is deleted.
For parents: If you suspect your child is using 9bdb, contact us immediately at [email protected]. We will act promptly.

8Policy Updates

9bdb may update this Privacy Policy from time to time. When significant changes are made, we will:

  • A notice will be posted on the platform.
  • Details of any changes will be sent to your registered email.
  • The "Last Updated" date at the top of this page will be revised accordingly.

Continued use of 9bdb after any changes takes effect will be considered acceptance of the updated policy. We recommend visiting this page regularly to stay informed.

9Contact

For any privacy-related questions, complaints, or requests, please contact our data protection team:

Response Time
Up to 30 business days
Live Chat
Available 24/7
Language
Bengali and English

Your data is secure — get started now

Your privacy is fully protected at 9bdb. Open an account today with world-class security.

বাংলা